At Social Connection Counseling in Chicago, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. It applies to information collected online through our website and does not replace our HIPAA Notice of Privacy Practices, which covers how we handle your protected health information in a clinical context.
How We Use the Information We Collect
We may collect information such as:
- Name and contact details (including email address and phone number)
- Information you share through website forms
- Demographic details such as ZIP code or general location
- Other information you choose to provide
We use this information to:
- Respond to your inquiries and provide requested services
- Schedule and manage appointments
- Improve our website and services
- Communicate updates, resources, or offers (only if you have opted in)
We will never sell your information to third parties.
Security
We take appropriate physical, electronic, and administrative measures to safeguard the information we collect online. While no website can guarantee 100% security, we are committed to maintaining reasonable and appropriate protections.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, measure website traffic, and understand how visitors use our site. You can set your browser to refuse cookies; however, this may limit certain website features.
If we use third-party analytics tools (such as Google Analytics), these tools may collect data such as your IP address, browser type, and pages visited. This information is used in aggregate to improve website performance.
Links to Other Websites
Our website may contain links to other websites for your convenience. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Your Choices and Rights
You may choose to limit the collection or use of your personal information by:
- Not providing information through optional website forms.
- Contacting us at admin@socialconnectionchicago.com to request that we stop sending non-essential communications.
If you are a current or past client, you have rights under HIPAA to access your health records and request corrections. Reasonable, cost-based fees may apply as allowed by federal and Illinois law.
No Surprises Act and Good Faith Estimates
Under the No Surprises Act, clients who are uninsured, privately paying, or out-of-network are entitled to receive a Good Faith Estimate of expected charges for therapy services. We will provide this in writing upon request and during scheduling.
Contact Us
If you have questions about this policy or how we handle your information, please contact us at:
Social Connection Counseling
661 W Lake St, Suite 2S
Chicago, IL 60661
Phone: 312-219-5381
Email: admin@socialconnectionchicago.com
Revised: August 18, 2025